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"Education is the most powerful weapon which you can use to change the world”
– Nelson Mandela

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Chapter 4 Knowledge Check

Chapter 4 Knowledge Check

Q Question 1 1 / 1 pts The direct approach is more likely to ________ when compared to the indirect approach because the reader can find the main point quickly. A) be difficult to understand B) include a request at the end of the message C) be the better choice for most requests D) take more time to get to the point E) get to the point slowly Question 2 0 / 1 pts Consider what you learned about the "You" perspective. Which is the best-worded statement? Question 3 1 / 1 pts If your audience will not understand your request without knowing the context, what type of organization should be used? A) Implicit B) Persuasive C) Indirect D) Good news E) Direct Question 4 1 / 1 pts When writing a message, you determine audience benefits by analyzing ________. A) the positive outcomes for you if your readers comply with your request B) the positive outcomes for you if your readers do not comply with your request C) the positive outcomes for your readers if they comply with your request D) the positive outcomes for your readers if they do not comply with your request E) which positive outcomes you are most likely to achieve if you do not divulge all the available information to the audience

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1.C) be the better choice for most requests The direct method gets to the point quickly and lets the audience know why they are reading the message, and is the preferred approach for most requests. 2.B) When I visited your office, I saw the importance of managing one’s e-mail. 3.C) Indirect In some circumstances, you may find it's better to organize your request indirectly, with the request at the end. An indirect organization is a better choice if your audience will not understand your question or request without knowing the context.